mmk33 Privacy Policy

mmk33 is an online gaming platform designed for players in Myanmar. To deliver our services, we collect and process your personal information. This Privacy Policy ("Policy") explains what data we collect, the purposes for which we use it, what we share, and what rights you have.

By visiting mmk33.today, creating an account, or using our services, you are considered to have read and accepted this Policy. If you do not agree, please stop using our services.

2.1 Information You Provide Directly

This includes information you provide when registering an account, using our services, or contacting our customer support—

• Full name and date of birth (for age verification)
• Email address
• Phone number (for verification)
• Payment and withdrawal details (KBZPay number, Wave Money number, AYA Pay number, CB Pay number, bank account details)
• Message history from your conversations with our support team
• Complaints, suggestions and feedback

2.2 Automatically collected information

When you visit our website, some technical information is collected automatically—

• IP address and network connection details
• Browser type, language settings and operating system overview
• Activity logs on the website (pages viewed, games played, click history)
• Gaming records (deposit and withdrawal history, bonus usage)
• Session information obtained from cookies

2.3 Information received from third parties

During your account verification (KYC — Know Your Customer) process and payment checks, we may receive required verification results from payment service providers (KBZPay, Wave Money, AYA Pay, CB Pay). This is a necessary responsibility to prevent any financial fraud.

The information we collect is used only for the following purposes—

• Account management: To open, verify and manage your mmk33 account
• Service delivery: To let you play games, process deposits and withdrawals, and provide bonuses
• Customer support: To respond to your inquiries, complaints and service requests
• Security and fraud prevention: To detect and prevent suspicious activity, financial fraud and unauthorized access
• Legal obligations: To comply with financial regulations and local requirements
• Platform improvement: To carry out analysis for improving service quality
• Communications: To send important service-related notices (not promotional messages, but account and service announcements)
• Responsible gaming: To monitor gaming patterns and assist players who may be at risk

Our website uses cookies and similar browsing tracking technologies. These help the service run properly and support a better gaming experience for you.

Types of cookies

• Essential cookies: Required for the site's core functions (session management, security checks); these cookies cannot be disabled
• Functional cookies: Help remember your language settings and gaming preferences
• Analytics cookies: Collected to understand website usage patterns and improve the service

You can disable cookies in your browser settings if you prefer; however, please note that some site features may be affected.

We do not sell, rent or trade your personal information to any third party for payment. However, personal information may be shared in the following circumstances—

Service providers

These include our gaming platform software providers, payment service providers (KBZPay, Wave Money, AYA Pay, CB Pay), customer support tool providers, and server infrastructure providers. These companies may only process data according to our instructions and are not permitted to use it for their own purposes.

Legal Requirements

We may disclose information to legal authorities when we receive a legal demand, when investigating financial fraud, or when it is necessary to protect the security of our services.

Business Transfers

If our company undergoes a merger, sale, or transfer of assets, personal data may be transferred; if this occurs, we will notify you in advance.

Data Retention Period

We will delete or anonymize your personal data after no longer than the following periods—

• Account information — 5 years after account closure
• Financial records — 5–7 years in accordance with legal requirements
• Customer support records — 3 years after the end of the relationship
• Website browsing logs — 1 year after collection

Technical Security Measures

We take the following technical measures to protect your personal data—

• TLS/SSL encryption — protects all data transmissions
• Database encryption — protects stored data
• Access controls — staff can only view data relevant to their responsibilities
• Regular security audits (penetration testing) are conducted
• Data activity audit logging

As a user of our platform, you have the following rights regarding your personal data—

• Right to access: You can view what data we hold about you
• Right to rectification: You can request correction of any inaccurate data
• Right to erasure: You can request deletion of your personal data where there is no legal obligation to retain it
• Right to object: You have the right to object to certain actions we take
• Right to data portability: You can request your personal data in a readable format
• Right to withdraw consent: Where our actions are based on your consent, you may withdraw it at any time

To exercise these rights, contact our support team at [email protected] or through 24/7 Live Chat. We will respond within a reasonable time after receiving your request.

mmk33 services are for players aged 21+ only. We strictly enforce this age restriction and carry out age verification during account registration.

We will not knowingly collect personal data from anyone under 21. If we discover that personal data of a person under 21 has been collected, we will delete it immediately and close the relevant account.

If you are aware of anyone under 21 using our platform, please let us know at [email protected].

We may update this Privacy Policy from time to time. If significant changes occur, we will announce them clearly on the website and notify you before the changes take effect. Continued use of our services after any changes means you accept the updated policy.

The date this policy was last updated is shown in the hero section at the top of the policy. We encourage you to check this policy regularly.

If you have any questions, requests, or complaints regarding this Privacy Policy, please reach out to us through the following channels—

• Email: [email protected]
• Live Chat: 24/7 Myanmar-language Live Chat available on the website

Our support team will do their best to handle your privacy-related requests and get back to you promptly.